DIRECTV Lawsuit Moves Forward

DIRECTV Lawsuit Moves Forward


A California Superior Court judge has ruled that a lawsuit targeting DIRECTV's cancellation policies may move forward.

The case, which centers around the DBS provider's early cancellation fees, was brought by Consumer Watchdog attorneys Harvey Rosenfield and Pamela Pressley and claims that DIRECTV has been unlawfully imposing early cancellation fees of up to $480 and taking the money out of customers' bank accounts without permission.

In response, DIRECTV said it is "already defending against these baseless allegations in federal district court. While this copycat lawsuit was filed later and will be proceeding concurrently with the federal litigation, neither of the lawsuits has any merit. We believe our early cancellation fees are lawful, fair and reasonable and all relevant terms and conditions of our customer agreements are carefully disclosed to each customer, including the customer's option to accept discounted or free equipment and an installation offer in exchange for their agreement to remain a customer for a period of time (24 months). And if the customer chooses instead not to keep that commitment, there is a pro-rated cancellation fee. Customers are also informed that they’re required to provide us with a credit or debit card when they activate their service and they agree that the credit card will be used for any unpaid balance when they disconnect the service

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